Call 780-532-1400 Monday to Friday 9am to 6pm or stop by our storefront Monday to Friday 1pm to 5pm.
To our customers,
The spread of the novel Coronavirus (COVID-19) continues to present unique challenges to our customers, partners and members of our community who support Prestige Appliances Ltd. The health and well-being of our customers is our top priority and we want to ensure you feel safe when visiting our store during this unprecedented period of time.
In an effort to do our part in limiting the spread of COVID-19, we have taken the following steps to keep people healthy across our business: In store, we are taking extra precautions with additional and more frequent cleaning and sanitization procedures - especially in high traffic areas.
We are taking the appropriate measures to protect our customers and staff through increased hand washing and social distancing. We are also ensuring sick employees do not come to work. We are a local store and do not need to travel for business. We have refrained from attending industry events or group meetings. Any employee who has travelled abroad has been asked to stay home for 14 days upon their return.
In light of the rapidly changing COVID-19 developments, we’ve decided to operate with reduced physical storefront hours until further notice.
We are ready to serve you 24 hours a day, through our on-line store, www.prestigeappliances.ca which provides our customers access to the thousands of products that are also available in-store. We will be available by phone as well at 780-532-1400 Monday to Friday 9am to 6pm, and at our storefront Monday to Friday 1pm to 5pm. Please call ahead whenever possible and observe our 4 customer capacity limit. Masks and gloves are provided for all customers, and payment via debit credit is preferred.
For delivered items, customers may request a “contact-less delivery” where our delivery personnel will leave your purchase at your front door.
We continue to monitor this evolving situation and are actively following the recommended guidelines from Health Canada, Alberta Health Services and the World Health Organization (WHO). We are confident that our collective actions will help ensure a faster return to business as usual. In the meantime, our store will remain open with reduced hours and we are available by telephone to assist you Monday to Friday 9am to 6pm. We welcome your support and look forward to serving you and your family.
Sincerely, the Management and Staff at Prestige Appliances Ltd.